SHIPPING & RETURNS
FREE SHIPPING ON ALL UK ORDERS!
Thomas&James Clothing Delivers worldwide, Meaning no matter where you are you can still enjoy our products.
Hermes standard delivery: FREE, Estimated Arrival 2-4 Working Days.
First Class Royal Mail: £14.99, Estimated Arrival 5-7 Working Days.
REST OF THE WORLD
Royal Mail 1st Class: £19.99, Estimated Arrival 5-10 Working Days.
If you are not happy with your order for any reason, we’ll be happy to take the garments back as long as they are unworn and they are still in the same condition as when they were sent out, within 14 days of receiving your order.
Returns are processed within 5 working days of us receiving the garments back.
It will take longer to process your return at Christmas or Bank Holidays.
Please allow up to a 3-7 working days for refunds to show on your account.
We’ll refund you by the same method of payment.
Please email before sending anything back so we can verify where the parcel has come from.
We can only exchange an item for a different size or colour in the same style.
Please ensure all packages are sent back by recorded delivery, as we cannot take responsibility for items damaged or lost.